Can't reset my password

I’m not getting the reset email

  • Check your spam folder and filters (e.g. Promotions) for emails from [email protected].

  • Add [email protected] to your email contacts and reset your password again.

  • If you are using a hosted domain service, contact your domain host and ask them to add [email protected] to your email safe list.

I can’t access my email

If your OshinStar account was created with an old email, or you're unable to access your email, please reach out to our support team for further assistance.

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