Can't reset my password

I’m not getting the reset email

• Check your spam folder and filters (e.g. Promotions) for emails from [email protected].

• Add [email protected] to your email contacts and reset your password again.

• If you are using a hosted domain service, contact your domain host and ask them to add [email protected] to your email safe list.

I can’t access my email

If your OshinStar account was created with an old email, or you're unable to access your email, please reach out to our support team for further assistance.